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  • admin 9:47 am on April 12, 2017 Permalink
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    Too Big or Not Too Big: Telco Data Science in Real Life 

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  • admin 10:04 am on July 28, 2016 Permalink
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    American Family Life Assurance Company of Columbus Selects Teradata as Technology Partner 

    American Family Life Assurance Company of Columbus Selects Teradata as Technology Partner. Will update enterprise systems to adapt to big data requirements and opportunities, provide richer data insights.
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  • admin 9:44 am on April 20, 2016 Permalink
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    Mobile Push Increase App Users Life Time Value with Teradata Digital Marketing Center 

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  • admin 9:53 am on November 17, 2015 Permalink
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    Analyst Insight Video Financial Maturity in Life Sciences Organizations 

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  • admin 9:51 am on October 22, 2015 Permalink
    Tags: , Life   

    The Connected Life 

    binternet-of-things_3y John Edwards

    Imagine an Internet that connects just about everything on the planet. Actually, there’s no need to imagine since such a network is already here.

    The Internet of Things represents a major departure in the World Wide Web’s development. Now it’s not just computers, smartphones and tablets that are connected. Billions of interconnected devices include everything from agricultural irrigation systems to parking meters to sensors that monitor human health to an almost endless array of industrial controls and much more.

    Huge Opportunity

    The Internet of Things has a bright future. Cisco projects that 50 billion “things” will be connected by 2020. As a result, technology and services spending is expected to generate global revenues of up to $ 14.4 trillion by 2022.

    Executives are taking notice and expect their businesses to benefit. According to a report by the Economist Intelligence Unit, 75% of C-suite business leaders are actively researching opportunities sparked by this movement. The same report revealed that 30% of executives feel that it will unlock new revenue opportunities, while nearly as many (29%) believe it will inspire new working practices. Companies such as computing technology giant Intel see massive bottom-line potential.

    “Intel sees a huge opportunity to help businesses increase efficiencies, and those efficiencies can be through new business models, reduced costs, supplying their customers with better information, and providing better opportunities for growth,” says Neil Blecherman, director of Internet of Things Eco System and Strategy for Intel.

    Redefine Data Uses

    The Internet of Things will fundamentally change the way businesses use and benefit from a wide range of data and applications, including big data analytics. While many emerging technologies promise an almost unlimited number of potential uses, this is actually living up to
    its claim.

    “The big change in IoT [the Internet of Things], in terms of data, is that there’s going to be so much more of it, and we believe this requires a lot more effort to secure and manage the data, as well as deliver it in a way— ​through analytics—that is actionable and helps people grow their business,” says Blecherman.

    In logistics, for example, the rich data supplied by analytics systems is paving the way for the faster and safer shipment and management of nearly all types of products. A single smart tag attached to a carton or pallet can send regular updates on the temperature, humidity, orientation and location of a fragile object as it moves from its origin to its destination. These types of insightful data allow a business to validate the integrity of its products throughout a shipping cycle.

    Everything Connected, Everyone Benefits

    Hani Mahmassani, W. A. Patterson Distinguished Chair in Transportation and director, Transportation Center at Northwestern University, says he is seeing greater connectivity among vehicles, infrastructures and users as a result of sensors.

    “What we’re seeing is a trend toward cheaper, smaller sensors that are deployed increasingly across the board,” he explains. Mahmassani adds that “smart cities” with infrastructures connected to this technology operate more efficiently and provide a better quality of life by regulating traffic flows, offering up-to-date information on public transportation and enhancing other services.

    The Internet of Things is also reshaping the way companies build products, provide services, guarantee quality, operate production lines and maintain equipment. Food retailers, for instance, are able to use data received from commercial and residential “smart kitchens” to automatically send fresh deliveries as soon as tagged food supplies begin running low. Automotive technicians, meanwhile, can monitor customers’ vehicles for developing mechanical and electrical problems and suggest possible corrective actions before a major breakdown occurs.

    “With distributed analytics, at the back end as well as at other parts of the IoT infrastructure, you’ll be able to take action on some data before it even reaches the data center, which is a huge competitive advantage,” Blecherman points out.

    Challenges and Technologies

    The Internet of Things relies on an array of technologies, including wireless sensors, RFID tags, GPS receivers and various networks and software. These technologies work together to create an environment that allows all types of devices to communicate with each other and with people.

    Although development is in accordance with specifications established by a number of international standards organizations, such as the GS1 EPCglobal community and the Open Geospatial Consortium, there is no central governing authority overseeing the technology.

    Another challenge is convincing companies in virtually all industries and markets to build Internet connectivity into their products. It may be some time before items such as water valves, conveyor belt assemblies and sprinkler systems come with built-in sensing and wireless transmission capabilities. In the meantime, companies are already embedding technology to communicate or interact with other devices or people, such as sensors that deliver energy consumption metrics in real time.

    The challenge for organizations is to fully leverage collected data, Mahmassani says. Too often, the information is wasted, underutilized or not stored for future use. For example, a sensor at an intersection that is used to regulate a traffic light is only serving a single purpose, he points out. That sensor could also be used to monitor traffic through the intersection to help improve traffic routes.

    Here and Now

    The Internet of Things is already a reality. The technology’s basic elements are in place and new devices are constantly being connected. The stakes involved are huge since organizations that have the ability to analyze the torrent of machine-to-machine and related data will have unprecedented growth and revenue potential. On the other hand, businesses that are slow to meet this opportunity will find themselves in the same position as companies that failed to address the Internet’s potential in a timely fashion—falling behind the times and the competition.

    John Edwards has covered the technology industry for more than two decades. 

    Read the rest of our special section about the Internet of Things on TeradataMagazine.com.




    The post The Connected Life appeared first on Magazine Blog.

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  • admin 9:44 am on September 19, 2015 Permalink
    Tags: Convenient, , , , , Life, , ,   

    Digital Operations Delivering a Relevant Convenient Customer Experience at the Speed of Life 

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  • admin 9:48 am on September 18, 2015 Permalink
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    Personalized Interactions Creating Customized Communications at the Speed of Life 

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  • admin 9:54 am on June 23, 2015 Permalink
    Tags: , InStore, Life, , PICKUP   

    Bringing Omni-Channel IN-STORE PICKUP To Life 

    Omni-Channel PrioritiesRetailers today are investing in new and different ways to deliver on the promise of right product, right time, right channel, for the right customer. Top retail delivery priorities include Ship-From-Store, In-Store Pickup, and In-Store Associate Ordering – and each is evolving at a different pace across the industry. Last month, I hosted the E-Tail East Summit in Atlanta and we explored these three topics.

    The next strategy for retailers to employ as part of their omni-channel consumer choice and convenience engagement model, is In-Store Pickup. With this fulfillment approach, the consumer gets the option of ordering online and picking up their products in-store for convenience, for immediate gratification, and to avoid shipping fees (although most retailers offer free shipping options).

    For the retailer, the consumer is in the store where they potentially purchase additional items. Also, the retailer is given the opportunity to engage the consumer in a positive, differentiated shopping environment and encourage return visits face-to-face (vs. email, etc).

    In a recent Forrester report, ISP was highlighted: “For some retailers, like Target, in-store pickup accounts for 10% of online sales. Store pickup is a key capability that retailers must embrace if they are to compete with online pure plays. 47% of consumers cited that they use store pickup to avoid online shipping costs, 25% use store pickup so they can collect their orders on the day they purchase them (thus avoiding the wait for shipping). From a retailer perspective, 52% of retailers cited inventory accuracy issues as a major barrier to the roll-out of these programs. With 25% of consumers using pickup as a means to obtain their purchase on the same day, it is perhaps no surprise that 41% of consumers expect to be notified that their order has been picked and is ready for collection in under an hour (18% expect their items to be ready in under 20 minutes).”

    Inventory accuracy is crucial to provide a good consumer experience.


    There are a number of key areas to consider when considering an in-store pickup strategy.

    Inventory Accuracy

    • Safety stock levels
    • Price discrepancies between online and in-store prices

    Customer Pick-up Location

    • Customer ease
    • 37% of shoppers purchase additional items when picking up in-store

    Store Ops / Training

    • Established protocols and training
    • Associate goals and metrics
    • Ensure pick and pickup process doesn’t interfere with in-store customers



    • Convenience of online shopping
    • Same day pickup
    • No shipping costs


    • 37% purchase additional products while picking up in-store
    • Leverage store assets
    • Increase foot traffic and upsell opportunity
    • Demonstrate unique and differentiated guest experience

    The post Bringing Omni-Channel IN-STORE PICKUP To Life appeared first on Industry Experts.

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  • admin 9:44 am on June 18, 2015 Permalink
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    Engaging Your Connected Customer at the Speed of Life 

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  • admin 9:54 am on June 3, 2015 Permalink
    Tags: , Life, SHIPFROMSTORE   

    Bringing SHIP-FROM-STORE To Life 

    Omni-Channel PrioritiesRetailers today are investing in new and different ways to deliver on the promise of right product, right time, right channel, for the right customer. Top retail delivery priorities include Ship-From-Store, In-Store Pickup, and In-Store Associate Ordering – and each is evolving at a different pace within the retail industry. Last month, I hosted the E-Tail East Summit in Atlanta and we explored these three topics.


    Ship-from-Store (SFS) provides the most revenue impact to a retailer and is less visible from a fulfillment perspective to the customer. Ship-from-store should be priority #1 for every retailer for various reasons. First, ship-from store eliminates nearly all out-of-stock scenarios for the customer by providing access to chain-wide inventory online. This can lead to 20-40% incremental ecommerce revenue. SFS also facilitates faster delivery to customers. Typically when shipping from a DC, approximately 8% have a 1-day transit time; while SFS has 90% 1-day transit time (an 82% improvement).

    In a recent Forrester report, SFS was highlighted: “Out of retailers that support ship from store, 90% are expecting store-based fulfillment to account for up to 35% of their total online order volume. Eighty percent of these retailers also plan to enable up to 80% of their stores for store-based fulfillment. The business case for enabling store-based fulfillment spans revenue, operational, and customer satisfaction metrics. Ninety-three percent of retailers cited that enabling ship-from-store had resulted in a positive or significantly positive uplift in online revenue, 77% cited it had reduced or significantly reduced their fulfillment costs, and 88% cited it had improved or significantly improved their customer satisfaction metrics.” And SFS results in a 25-30% savings in shipping costs compared to shipping from a DC.

    There are a number of key areas to consider when considering a ship-from-store strategy.


    • Single view of inventory across the network
    • Accurate store level inventory
    • Safety stock levels
    • Automatic adjustments of “Available to Purchase” inventory levels

    Order Routing

    • Proximity to delivery address
    • Minimization of split orders
    • Inventory optimization / daily store limits

    Store Ops

    • Store set-up, protocols and procedures
    • Staffing strategies
    • Shipping SLAs and managing supplies
    • Managing pick up times / rules
    • KPIs and reporting


    • Intelligent order routing
    • Saleable Inventory: Item eligibility; Safety Stock Levels by order type; MIA – inventory discrepancies; In Flight Orders; Store Settings
    • Enabled fulfillment location settings
    • Weighted location preference sequencing
    • Max units/orders per day per location
    • Special orders (Gift Wrap, USPS, etc.)
    • Product sell-through/weeks of supply
    • Freight and labor expenses
    • Allocation rule variables
    • Split shipment rules
    • Expedite order rules
    • Max system allocation attempts
    • Inventory proximity to customers
    • Defining the store with “the most” inventory
    • PM and weekend allocations
    • Product/category sourcing priorities
    • Open-Close days/hours

    Benefits of Ship-From-Store


    • Expanded product assortment
    • Few “out of stock” / “back order” scenarios
    • Fast delivery (expectation of 80% within 1 day; 96% within 2 days)
    • Products “always available” when desired


    • 10-40% incremental ecommerce revenue (industry estimate)
    • Increase inventory sell through
    • Decrease markdowns
    • Optimize store assets and labor

    The post Bringing SHIP-FROM-STORE To Life appeared first on Industry Experts.

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